FAQ

1. What materials are the customizable necklaces made of?

Our customizable necklaces are made from high-quality materials such as stainless steel, sterling silver, or gold-plated metals, ensuring durability and a luxurious look.

2. How can I personalize my necklace?

You can personalize your necklace with names, initials, dates, or even a short message. Additionally, we offer options to add charms, birthstones, or special designs.

3. What is the process for customization?

Simply choose your preferred necklace style, provide the text or design you'd like, and select any additional options such as font or charm type. Once confirmed, we’ll craft your unique piece with care.

4. How long does it take to receive a custom necklace?

Typically, it takes 1-2 business days to create your necklace, plus shipping time. We recommend ordering in advance if you need it by a specific date.

5. Can I request changes after placing an order?

If you need to make changes, please contact us within 24 hours of placing your order. After this period, production may already be underway, and changes might not be possible.

6. Do you ship worldwide? 

yes, we ship worldwide our delivery can take up to 6 to 13 days

7. What if I’m not satisfied with my necklace?

We strive for perfection, but if you're not satisfied, we offer a return or replacement policy for defective or incorrectly customized items. Please contact our customer service team for assistance.